Terms and Conditions of Use

This website is hosted and managed by The Stationery Office Limited of 18 Central Avenue, Norwich, NR7 0HR on behalf of Medicines and Healthcare products Regulatory Agency (MHRA), an Executive Agency of the Secretary of state for Health.

These terms of use (together with the documents referred to in it) tell you the terms on which you may make use of our website www.pharmacopoeia.com (our site), whether as a guest or a registered user.  Use of our site includes accessing, browsing, or registering to use our site.  Please read these terms of use carefully before you start to use our site and we recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.   If you do not agree to these terms of use, you must not use our site.


1. These terms of use refer to the following additional terms, which also apply to your use of our site:

1.1. Our Privacy policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

1.2. Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site.  When using our site, you must comply with this Acceptable Use Policy.

1.3. Our Cookie Policy, which sets out information about the cookies on our site. By continuing to browse our site, you are agreeing to our use of cookies as explained in the Cookie Policy.

2. If you purchase single user licences to the British Pharmacopoeia Online and/or to British Approved Names publications from our site, TSO’s terms and conditions will apply.

3. If you purchase British Pharmacopoeia Chemical Reference Substances and/or British Pharmacopoeia Nucleic Acid Reference Materials from our site, MHRA’s terms and conditions of supply will apply.


4. www.pharmacopoeia.com is a site operated by The Stationery Office Limited.  TSO is registered in England and Wales under company number 03049649 with its registered office at 18 Central Avenue, Norwich, NR7 0HR. TSO’ VAT number is GB662774703. 

The site is operated for and on behalf of MHRA.


5. We may revise these terms of use at any time by amending this page.  Please check this page from time to time to take notice of any changes we made, as they are binding on you.


6. We may update our site from time to time, and may change the content at any time.  However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.  We do not guarantee that our site, or any content on it, will be free from errors or omissions.


7. The non-subscription pages of our site are made available free of charge.

8. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.  Access to our site is permitted on a temporary basis.  We may suspend, withdraw, discontinue or change all or any part of our site without notice.  We will not be liable to you if for any reason our site is unavailable at any time or for any period.

9. You are responsible for making all arrangements necessary for you to have access to our site.

10. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


11. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential.  You must not disclose it to any third party.  We also recommend that you log out of your account once you have completed your transaction or enquiry especially if you are using a shared computer.

12. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

13. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at pharmahealth@tso.co.uk.


14. We are the owner or licensee of all intellectual property rights in our site and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

15. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site provided that each user retains all copyright notices and other proprietary notices contained on or in relation to the materials included in that website.

16. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

17. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

18. You must not use any part of the content on our site for commercial purposes, whether for re-selling or re-use, without obtaining a licence to do so from us or our licensors.  Excerpts from the Publication can be obtained under licence for reuse through MHRA.

19. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


20. The content on our site is provided for general information only.  It is not intended to amount to advice on which you should rely.  You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

21. Although we make reasonable efforts to update the information on our site, and without prejudice to MHRA’s statutory functions, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete, up-to-date, of satisfactory quality, fit for a particular purpose or in respect of non-infringement of title.


22. Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

23. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

24. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

24.1.Use of, or inability to use, our site; or

24.2.Use of or reliance on any content displayed on our site.

25. If you are a business user, please note that in particular, we will not be liable for:

25.1.Loss of profits, sales, business, or revenue;

25.2.Business interruption;

25.3.Loss of anticipated savings;

25.4.Loss of business opportunity, goodwill or reputation; or

25.5.Any indirect or consequential loss or damage.

26. If you are a consumer user, please note that we only provide our site for domestic and private use.  You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

27. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

28. We assume no responsibility for the content of websites linked on our site.  Such links should not be interpreted as endorsement by us of those linked websites.  We will not be liable for any loss or damage that may arise from your use of them.  Users link to any linked sites at their own risk.


29. When you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

30. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty.

31. Any content you upload to our site will be considered non-confidential and non-proprietary.  You retain all of your ownership rights in your content but you are required to grant us, and other users of the site, a perpetual, worldwide, non-exclusive, royalty-free, and fully sub-licensable and transferable right to use, reproduce, distribute, prepare derivative works of, display, and perform that content in connection with the service provided by the website and across different media.  You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. 

32. Clause 31 shall not apply to content uploaded (Restricted Content) to the site via the forum and document review tool (Restricted Pages).  Restricted Content shall be deemed to be confidential, subject to the rights granted in this Clause 32, and proprietary unless otherwise agreed in writing.  You shall retain all of your ownership rights in your Restricted Content but you are required to grant us, and other users of the Restricted Pages , a non-exclusive, royalty-free right to use, reproduce, distribute, prepare derivative works of and display that Restricted Content across the Restricted Pages.  

33. We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property right, or of their right to privacy.  We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

34. We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.


35. We do not guarantee that our site will be secure or free from bugs or viruses.

36. You are responsible for configuring your information technology, computer programmes and platform in order to access our site.  You should use your own virus protection software.

37. You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful.  You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.  You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.  By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.  We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.  In the event of such a breach, your right to use our site will cease immediately.


38. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

39. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

40. You must not establish a link to our site in any website that is not owned by you.

41. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

42. We reserve the right to withdraw linking permission without notice.

43. The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

45. If you wish to make any use of content on our site other than that set out above, please contact bpcom@mhra.gov.uk


    46. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources.


    47. If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law.  You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction.  However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

    48. If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law.  We both agree to the exclusive jurisdiction of the courts of England and Wales.


    The trade marks, logos, names and images displayed on this website are the registered or unregistered trade marks of MHRA, The Stationery Office and others.  Nothing in this website should be taken as conferring by implication, estoppel or otherwise any licence or right to use any trade mark displayed on such website without the prior written approval of The Stationery Office or such third party as may own the relevant trade mark.


    This acceptable use policy sets out the terms between you and use under which you may access our site.   This acceptable use policy applies to all users of, and visitors to, our site.

    Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms and conditions of use.


    1. You may not use, or encourage, promote, facilitate or instruct others to use our site:

    1.1 in any way that breaches any applicable local, national or international law or regulation;

    1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

    1.3 for the purpose of harming or attempting to harm minors in any way;

    1.4 to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards set out in this policy;

    1.5 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

    1.6 to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.


    2. We may from time to time provide interactive services on our site.  We will take all reasonable steps to assess any possible risks for users from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service in light of those risks.  However we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderate or not.

    3. Where we do moderate any interactive services, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.


    4. The following content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

    5. You must comply with the spirit and the letter of the following standards.  The standards apply to each part of any contribution as well as to its whole. 

    5.1. Contributions must:

    Be accurate (where they state facts);

    Be genuinely held (where they state opinions);

    Comply with applicable law in the UK and in any country from which they are posted.

    5.2. Contributions must not:

    Contain any material which is defamatory of any person;

    Contain any material which is fraudulent, illegal, harmful, obscene, offensive, hateful or inflammatory;

    Infringe any copyright, database right or trade mark of any other person;


    6. We reserve the right, but do not assume the obligation, to investigate any violation of this policy or misuse of our site.  Failure to comply with this acceptable use policy, which we will determine in our discretion, constitutes a material breach of the terms and conditions of use upon which you are permitted to use our site.  We may:

    6.1. Investigate violations of this policy or misuse of the site; or

    6.2. Remove, disable access to, or modify any content or resource that violates this policy or any other agreement we have with you for use of the site.

    7. We may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties.  Our reporting may include disclosing appropriate customer information.  We may also cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this policy.


    8. We may revise this acceptable use policy at any time by amending this page.  You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.  Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.


    Standards compliance

    All pages on this site aim to comply with the guidelines of the W3C Web Content Accessibility Guidelines version 2.0 and to satisfy the level AA requirements. More information about the guidelines is available on the W3C’s Web Accessibility Initiative page.

    The following technologies used on http://www.pharmacopoeia.com are:




      All pages validate as HTML5 and use structured semantic markup.  Tables aim to have properly named header cells to allow screen readers to render them intelligently. Applicable tables also have a caption and a summary.  Where content cannot be provided in an accessible format on the main website, a suitable accessible alternative will be offered.

      The website has also been tested for the following:

      For colour contrast by adhering to WCAG 2.0 AA levels of colour contrast

      A range of screen resolutions

      On different platforms – Mac and PC

      A range of different browsers

      Without images - a text equivalent is displayed for non-decorative images

      Without Cascading Style Sheets (CSS) – the content is still available to view.

        In addition to this there are services available which make use of the following technologies:


        Word doc           

          Text size

          If you find the text on this website too small or too big to read, you can change it using your browser settings. The default size for most browsers is "100%".We would like to hear from you if you have had trouble with the text size on this website. Please tell us your operating system, for example "Windows 7"; your browser, for example "Internet Explorer 8". We would also like to know what size you have chosen as your browser text size, for example "medium".

          Skip links

          We use skip links that allow users to access the main content, skipping common structures such as titles and navigation.


          All links can be followed in any browser, even if scripting is turned off.

          For links opening a new window or for file downloads which may carry the file format or a textual description of an icon, title attributes describe the links in greater detail. There are no JavaScript: pseudo-links.

          External links

          All external links will load in a new window. This applies to all PDFs and external sites.

          PDF documents

          A number of documents available for viewing from this site are in Adobe® Acrobat® Portable Document Format (PDF). PDF format is used to preserve the content and layout of our publications.

          People using screen-reading devices may be unable to read PDF documents directly until they have had an accessibility plug-in installed on their system. This plug-in is often available for free (for example from Adobe) and your screen reader may do this automatically. Adobe also has online tools that will convert PDF files to HTML on request. To get the plug-in and latest news about Adobe’s accessibility tools and services, visit the Adobe Accessibility Resource Centre.


          This site uses JavaScript for some pieces of functionality, such as displaying help tips alongside an ‘?’ icon and for improve user experience. If JavaScript is disabled in your browser, we have provided a ‘no-JavaScript’ version of the page that still enables access to this content.

          JavaScript is not required to view and access any of the notice content on this site

          Conformance claim dated: 3 August 2015


          The shopping pages of the site provide a secure ordering environment to all customers.  The account login section is password protected.

          All credit/debit cards, order details and account information is processed through our secure payment pages, which are managed by our PCI accredited* payment processing solutions experts, Verifone and WorldPay respectively.  This site has a valid Encryption Certificate.

          All data is stored in accordance with the Data Protection Act and best Internet practices and we will not pass your details on to any other organisation without your consent.

          For further information see our Privacy policy and Terms and conditions of use.

          *The Payment Card Industry Data Security Standards (PCI DSS), is a set of comprehensive requirements for enhancing payment account data security, was developed by the founding payment brands of the PCI Security Standards Council, including American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc., to facilitate the broad adoption of consistent data security measures on a global basis.