If you need help, support, or want to give us feedback, you can contact us by email or phone by selecting the relevant department below.
BP website support
If you have a question about the content of the BP, for example, you're having problems with a test in a monograph, contact the bpcom general inbox and your enquiry will be directed to the relevant person to respond:
e: email@example.comWe aim to respond to BP technical queries within 18 working days.
Buying the BP
Freedom of information requests
Complaints about website functionality, the administration of your account or a BP publication purchase you have made should be directed to TSO customer services:
t: +44 (0)1603 696972
If you wish to escalate your complaint, please email our Customer Services Manager, Sam Appleyard-Smith
Your complaint will be acknowledged within two working days with a timescale for its resolution advised at that time.
Complaints about any other aspect of this service, such as technical content and BPCRS orders may be raised under the MHRA complaints procedure.